Contact Us

Thank you for your interest in jstxc.com—your go-to source for high-quality, imaginative children’s toys. Whether you have questions about our products, need assistance with an order, want to inquire about shipping, or have feedback to share, we’re here to help. Below are all the ways you can reach our team, and we’ll make sure to respond promptly to your needs.

General Inquiries & Support

For questions about product details (such as sizing, materials, or functionality), order status, returns, or general shopping guidance, feel free to contact us via email or phone. Our customer service team is available Monday to Friday (excluding major holidays) to provide personalized support and resolve any concerns you may have.
  • Email: hxu5183@gmail.com
     
    Send us a detailed message, and we’ll aim to reply within 1-2 business days. Please include your order number (if applicable) to help us assist you more efficiently.
  • Phone: +1 (347) 665-2579
     
    Call us during our business hours for immediate assistance. If we’re unable to answer your call right away, leave a voicemail with your name, contact information, and a brief message—we’ll return your call as soon as possible.

Mailing Address

If you need to send us physical correspondence (such as returns, documentation, or other materials), please use our official address:134-12 Blossom Avenue 2, New York, NY, US

Shop & Connect

For the latest updates on our product lineup, exclusive offers, and new arrivals, visit our official store anytime:
We value your trust in jstxc.com and are committed to making your experience with us smooth, enjoyable, and stress-free. Whether you’re a parent, gift-giver, or toy enthusiast, we’re here to ensure you find the perfect toys that bring joy and creativity to the children in your life.